Privacy Policy & Terms
This page contains the Privacy Policy, SMS Messaging Terms and Terms & Conditions for Major Close. Major Close is a brand operated by List Bigger LLC, a New Mexico limited liability company (“Major Close,” “we,” “us,” or “our”). By using this website, booking an appointment, or opting in to receive messages from us, you agree to the terms below.
1. Privacy Policy
Who we are
Major Close provides done-for-you marketing, lead-response and appointment-setting services for real estate professionals. This Privacy Policy explains what personal information we collect through majorclose.com and related forms, calendars, calls and messages, and how we use and protect it.
Information we collect
- Information you give us: your name, email address, phone number, company or brokerage, and any answers you provide when you book an appointment, fill out a form, or reply to a message.
- Communications: the content of text messages, emails and calls with us, including call recordings and transcripts where permitted by law.
- Technical information: IP address, browser and device type, pages visited, and similar data collected automatically by our hosting, scheduling and form providers.
How we use your information
- To schedule, confirm, remind you of and follow up on appointments.
- To respond to your inquiries and provide the services you request.
- To send text messages and make calls you have consented to, including by automated and AI-assisted systems.
- To improve our website, scripts and services, and to keep records of consent.
- To comply with legal obligations and protect our rights.
AI-assisted calls, texts and recordings
Some calls and text messages from Major Close are handled by AI-assisted systems working on our behalf. You can ask to speak with a person at any time. Calls may be recorded and transcribed for quality, training and record-keeping purposes. Where the law requires it, we will tell you at the start of a call that it is being recorded.
How we share information
We do not sell or rent your personal information. We share it only with service providers that help us run our business, under obligations to protect it, including:
- GoHighLevel / LeadConnector (CRM, booking calendar, SMS, calls and email);
- Cloudflare (website hosting and security);
- Google Fonts (website typography);
- telecommunications carriers and messaging providers needed to deliver calls and texts.
We may also disclose information if required by law, to protect our rights or safety, or as part of a merger, sale or transfer of our business.
Cookies
This website does not use advertising cookies of its own. Our hosting and booking providers may set cookies or similar technologies needed for security, performance and the booking calendar to function. You can block or delete cookies in your browser settings, though parts of the booking calendar may then not work.
Data retention and security
We keep personal information for as long as needed to provide our services, maintain consent records and meet legal, tax and accounting obligations, then delete or anonymize it. We use reasonable administrative, technical and physical safeguards, but no method of transmission or storage is completely secure.
Your rights and choices
- You may request access to, correction of, or deletion of your personal information by emailing art@majorclose.com.
- You may opt out of text messages at any time by replying STOP, and out of emails by using the unsubscribe link.
- Depending on the state you live in, you may have additional rights under applicable state privacy laws. We will respond to verified requests as required by law and will not discriminate against you for exercising them.
Children’s privacy
Our website and services are intended for adults and businesses. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was last changed. Continued use of our website or services after changes means you accept the updated policy.
2. SMS / Text Messaging Terms
- Program name: Major Close.
- Program description: By providing your phone number and opting in (for example, when booking an appointment or submitting a form), you agree to receive text messages from Major Close about appointment scheduling, confirmations, reminders, rescheduling, follow-up on your inquiry, and information about our services. Messages may be sent using automated technology.
- Message frequency varies based on your interactions with us.
- Message and data rates may apply. Check your mobile plan for details.
- Opt out: reply STOP to any message to stop receiving texts. You will receive one final message confirming you have been unsubscribed. To opt back in, reply START.
- Help: reply HELP for help, or email art@majorclose.com.
- Consent is not a condition of purchase. You do not have to agree to receive text messages to buy any product or service from us.
- Carriers are not liable for delayed or undelivered messages.
- Your mobile information will be handled according to the Privacy Policy above. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
3. Terms & Conditions
Use of this website
You may use this website for lawful purposes only. You agree not to misuse it, interfere with its operation, attempt to gain unauthorized access, or use it to send spam or harmful content.
Information only; results and guarantees
Content on this website is for general information about our services. Statistics, examples and figures (such as response times, touches per lead or appointment increases) are illustrative and based on specific client situations. They are not a promise or guarantee of any particular result. The only performance guarantee we offer is the Major Close done-for-you guarantee, which applies solely to clients of that program under a signed written agreement and is subject to the terms of that agreement. Your results depend on your market, offers, budget, participation and other factors. Nothing on this website is legal, financial, tax or real estate advice.
Appointments and services
Booking an audit or consultation does not create a client relationship or obligate either party. Any paid services, pricing, deliverables, guarantees and cancellation terms are governed by a separate written agreement between you and List Bigger LLC. If that agreement conflicts with these Terms, the agreement controls.
Intellectual property
All content on this website, including text, graphics, logos, diagrams and design, is owned by or licensed to List Bigger LLC and protected by intellectual property laws. You may not copy, reproduce or distribute it without our written permission. “Major Close” and its logo are our trademarks.
Third-party services and links
Our website uses and may link to third-party services, such as our booking calendar provider. We are not responsible for their content, availability or privacy practices, and your use of them may be subject to their own terms.
Disclaimer of warranties
This website and its content are provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the website will be uninterrupted, error-free or free of harmful components.
Limitation of liability
To the fullest extent permitted by law, List Bigger LLC and its members, employees and contractors will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data or business opportunities, arising from your use of this website. Our total liability for any claim relating to this website will not exceed one hundred U.S. dollars ($100).
Indemnification
You agree to indemnify and hold harmless List Bigger LLC from any claims, losses and expenses (including reasonable attorneys’ fees) arising from your misuse of this website or violation of these Terms.
Governing law
These Terms are governed by the laws of the State of New Mexico, without regard to conflict-of-law rules. Any dispute will be brought exclusively in the state or federal courts located in Bernalillo County, New Mexico, and you consent to their jurisdiction.
Changes to these terms
We may update these Terms at any time by posting a revised version on this page. Your continued use of the website after changes are posted means you accept them.
4. Contact Us
Questions about this page, your personal information or our messaging program:
List Bigger LLC, operating as Major Close
8206 Louisiana Blvd NE, Ste A #5330
Albuquerque, NM 87113, USA
Email: art@majorclose.com